Social Technology for Providing Social Assistance to Families with Children: Implementation Experience and Evaluation of Effectiveness

Authors

DOI:

https://doi.org/10.14515/monitoring.2023.5.2406

Keywords:

social work, case work technology, assessment, effectiveness, family and children, risk prevention, social technology implementation

Abstract

The article presents the study of the effectiveness of casework technology aimed at restoring the family’s ability to independently cope with difficult life situations and satisfying the child’s basic needs. The evaluation is implemented in a mixed qualitative-quantitative methodology and employs a model of technology management assessment in terms of W. Trochim. A qualitative assessment of the technology was carried out using semi-structured interviews with case managers and supervisors. The quantitative stage included a statistical analysis of family monitoring data obtained during the implementation of the technology in six selected Family and Child Care Centers in Moscow. The authors estimate correlations and descriptive statistics for various indicators and test proposed monitoring scales for internal consistency using Cronbach's Alpha coefficient.

Analysis of the interviews allowed to identify the main components of the technology’s success and barriers that may stand in the way of its successful implementation. The advantages of the analyzed technology include systematicity, consistency, coherence, internal consistency of the stages, high accuracy and quality of the provided diagnosis of family problems, the potential for early identification of risks of a crisis situation in the family, the emergence of tools understandable to a specialist, the possibility of formalizing, organizing and archiving case work. Barriers to the successful implementation of the technology are associated with the high workload of supervisors, including large volume of paperwork, lack of support and mentorship for supervisors, and the complexities of the technology description language, which at the same time creates the potential of its optimization. The quantitative data obtained indicate the presence of positive dynamics in the state of families in general, including a reduction in the risk of child abuse in the family.

Acknowledgments. The study was conducted by the HSE International Laboratory for Social Integration Research and commissioned by the Taganka Children's Fund (within the framework of a project supported by the E. and G. Timchenko Foundation).

Author Biographies

Elena R. Yarskaya-Smirnova , HSE University

  • HSE University, Moscow, Russia
    • Dr.Sci. (Soc.), Professor at the Department of General Sociology of the School of Sociology, Faculty of Social Sciences
    • Head of the International Laboratory for Social Integration Research

Elena Yu. Rozhdestvenskaya, HSE University

  • HSE University, Moscow, Russia
    • Dr. Sci. (Soc.), Professor at the Faculty of Social Sciences
  • Institute of Sociology of FCTAS RAS, Moscow, Russia
    • Leading Researcher, Sector of Social Change Research Using Qualitative Methods

Roman N. Abramov, HSE University; Institute of Sociology of the FCTAS RAS

  • HSE University, Moscow, Russia
    • Dr. Sci. (Soc.), Professor at the School of Sociology of the Faculty of Social Sciences
    • Leading Research Fellow at the International Laboratory for Social Integration Research
  • Institute of Sociology of the Federal Center of Theoretical and Applied Sociology of the Russian Academy of Sciences, Moscow, Russia
    • Leading Research Fellow at the Department of Theory and History of Sociology

Sergey Р. Borzov, Charitable Foundation "New Development"

  • Charitable Foundation "New Development", Tomsk, Russia
    • President 
  • HSE University, Moscow, Russia
    • Leading expert of the Center for Innovative Ecosystems in the Social Sphere

Marina Yu. Aleksandrova, HSE University

  • HSE University, Moscow, Russia
    • Lecturer and Doctoral Student at the Department of Sociological Research Methods, School of Sociology
    • Research Assistant at the International Laboratory for Social Integration Research

References

Абрамов Р.Н. Обыденное и научное знание в исследованиях профессий и профессионализма: историко-теоретический анализ // Обыденное и научное знание об обществе: взаимовлияния и реконфигурации / Отв. ред.: И.Ф. Девятко, Р.Н. Абрамов, И.В. Катерный. М.: Прогресс-Традиция, 2015. С. 246-309.

Abramov R.N. (2015) Ordinary and Scientific Knowledge in Studies of Professions and Professionalism: Historical and Theoretical Analysis. In: Devyatko I.F., Abramov R.N., Katerny I.V. (eds.) Ordinary and Scientific Knowledge About Society: Mutual Influence and Reconfiguration. M.: Progress-Traditsia. P. 246-309. (In Russ.)

Сафронова М.В., Осьмук Л.А. Технология социальной работы: методика оценки риска семейного неблагополучия. Новосибирск: Изд-во НГТУ, 2011.

Safronova M.V., Osmuk L.A. (2011) Technology of Social Work: Methodology for Assessing the Risk of Family Troubles. Novosibirsk: NSTU Publishing House. (In Russ.)

Садыков Р.А. Профессиональная культура как комплексное понятие // Профессиональная культура: опыт социологической рефлексии / Науч. ред.: Е.Р. Ярская-Смирнова. М.: Вариант, 2014. С. 8—22.

Sadykov R.A. (2014) Professional Culture as a Complex Concept. In: Iarskaia-Smirnova E.R. (eds.) Professional Culture: The Experience of Sociological Reflection. Moscow: Variant. P. 8-22. (In Russ.)

Симонова О.А. Эмоционализация труда в социологии и обществе: практики, этика и самоидентичность // Будущее социологического знания и вызовы социальных трансформаций (к 90-летию со дня рождения В.А. Ядова). Международная научная конференция (Москва, 28—30 ноября 2019 г / Отв. ред.: М. К. Горшков. М.: ФНИСЦ РАН, 2019. С. 733-737. https://doi.org/10.19181/yadov_conf.2019.

Simonova O.A. (2019) Emotionalization of Labor in Sociology and Society: Practices, Ethics and Self-Identity. In: Gorshkov M.K. (eds.) The Future of Sociological Knowledge and the Challenges of Social Transformations (The 90th Anniversary of the Birth of V.A. Yadov). International Scientific Conference (Moscow, November 28—30, 2019). Moscow: FCTAS RAS. P. 733-737. https://doi.org/10.19181/yadov_conf.2019. (In Russ.)

Страусс А., Корбин Дж. Основы качественного исследования: обоснованная теория, процедуры и техники / пер. с англ. и послесловие Т. С. Васильевой. М.: Эдиториал УРСС, 2001.

Strauss A., Korbin J. (2001) Qualitative Research: Grounded Theory, Procedures and Techniques. Moscow: Editorial URSS. (In Russ.)

Хокшилд А. Управляемое сердце. Коммерциализация чувств. М.: Дело, 2019.

Hochschild A.R. (2019) The Managed Heart: Commercialization of Human Feeling. Moscow: Delo. (In Russ.)

Ярская-Смирнова Е.Р., Романов П.В. Новая идеология и практика социальных услуг: оценка эффективности в контексте либерализации социальной политики // Журнал исследований социальной политики. 2005. Т. 3. № 4. С. 497-522. URL: https://jsps.hse.ru/article/view/3734/3316 (дата обращения: 24.03.2023).

Iarskaia-Smirnova E.R., Romanov P.V. (2005) New Ideology and Practice of Social Services: Performance Evaluation in the Context of Social Policy Liberalization. Journal of Social Policy Studies. Vol. 3. No 4. P. 497-522. (In Russ.) URL: https://jsps.hse.ru/article/view/3734/3316 (accessed: 24.03.2023).

Allday A.R., Newell J.M., Sukovskyy Y. (2018) Burnout, Compassion Fatigue and Professional Resilience in Caregivers of Children with Disabilities in Ukraine, European. European Journal of Social Work. Vol. 23. No. 1. P. 4—17. https://doi.org/10.1080/13691457.2018.1499611.

Braun V., Clarke V. (2006) Using Thematic Analysis in Psychology. Qualitative Research in Psychology. Vol. 3. No. 2. P. 77—101. https://doi.org/10.1191/1478088706qp063oa.

Brown J.D. (2002) The Cronbach Alpha Reliability Estimate. JALT Testing& Evaluation SIG Newsletter. Vol. 6. No. 1. P. 17-18. URL: https://hosted.jalt.org/test/PDF/Brown13.pdf (accessed: 21.10.2023).

Charmaz K. (2014) Constructing Grounded Theory. New Delhi: Sage.

Fereday J., Muir-Cochrane E. (2006) Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development. International Journal of Qualitative Methods. Vol. 5. No. 1. P. 1—11. https://doi.org/10.1177/160940690600500107.

Furlong M. A. (2003) Self-Determination and a Critical Perspective in Casework. Promoting a Balance Between Interdependency and Autonomy. Qualitative Social Work. Vol. 2. No. 2. P. 177—196. https://doi.org/10.1177/1473325003002002004.

James G., Witten D., Hastie T., Tibshirani R. (2021) An Introduction to Statistical Learning. New York, NY: Springer. https://doi.org/10.1007/978-1-0716-1418-1.

Reamer F. (1983). The Concept of Paternalism in Social Work. Social Service Review. Vol. 57. No. 2. P. 254—271. https://doi.org/10.1086/644516.

Richmond M. (1922) What Is Social Case Work? An Introductory Description. New York, NY: Sage.

Ruch G. (2005) Relationship-Based Practice and Reflective Practice: Holistic Approaches to Contemporary Child Care Social Work. Child and Family Social Work. Vol. 10. No. 2. P. 111-123. https://doi.org/10.1111/j.1365-2206.2005.00359.x.

Sewell K.M. (2018). Social Work Supervision of Staff: A Primer and Scoping Review (2013—2017). Clinical Social Work Journal. Vol. 46. No. 4. P. 252—265. https://doi.org/10.1007/s10615-018-0679-0.

Simonova O.A. (2017) Emotion Management and the Professional Culture of Administrative Social Workers in Russia: Common Standards Versus the Moral Mission of Social Care. Journal of Social Policy Studies. Vol. 15. No. 1. P. 129—142. https://doi.org/10.17323/1727-0634-2017-15-1-129-142.

Spray C., Jowett B. (2012) Social Work Practice with Children and Families. London: Sage. https://doi.org/10.4324/9780203821756.

Trochim W.M. (2007) The Research Methods Knowledge Base. Ohio: Atomic Dog Publishing URL: https://conjointly.com/kb/introduction-to-evaluation/ (accessed: 20.10.2023).

Published

2023-11-10

How to Cite

Yarskaya-Smirnova , E. R., Rozhdestvenskaya, E. Y., Abramov, R. N., Borzov S. Р., & Aleksandrova, M. Y. (2023). Social Technology for Providing Social Assistance to Families with Children: Implementation Experience and Evaluation of Effectiveness. Monitoring of Public Opinion: Economic and Social Changes, (5). https://doi.org/10.14515/monitoring.2023.5.2406

Issue

Section

Evidence-based social policy

Most read articles by the same author(s)

1 2 > >>